We aim to process orders in 2/3 business days.

Our order system will email you to keep you updated about what's happening with your order as we process it.

If we have a query or stock issue about your order, we'll do our best to get in touch with you (by phone/email) straight away for your instructions.


We send packages via Royal Mail who aim to deliver them in the UK within 2-3 working days, but occasional delays outside our control can mean they sometimes take up to 10 days in total to arrive. 

At present we only deliver to addresses in the UK.

Post & Packing Rates

P&P for delivery in the UK:

  • £3.95 for orders up to 1Kg

  • £5.95 for orders up to 2Kg

  • Free Delivery for all Sewing Machines


If your order hasn't arrived

Our system will email you to let you know when we have dispatched your order, but please wait 10 days before contacting us about non-delivery. We are unable to raise a query with Royal Mail before then.

If your order still hasn't arrived after 10 days and it's not been left somewhere for you to collect, please do get in touch.